Technical Support:

Sahannet understands the requirement for reliable and flexible technical support. Technical resources are essential to maintaining systems and providing continued high quality services to clients.
Sahannet has a designated team of qualified engineers that address technical requirements of our customers as and when they arise. 
Our technical support/customercare services include the following
Addressing all technical and operational issues arising within your network.
Assisting in managing the configuration of your Gateways and related hardware.
Addressing and providing technical consultancy with Carriers and Partners to manage configuration changes and ensuring interoperability between carriers to limit your downtime.
To contact our  Voip Technical Support: voipnoc@sahannet.com

VOIP Consultancy

Sahannet boasts a team of veterans in the VoIP industry and excels in the market by providing solutions that allow customers to successfully run competitive and profitable VoIP based businesses.

We have a suite of consultancy services to share our ideas and knowledge of the VoIP and enterprise world through the following areas:-
Business Planning and Modelling
Obtaining local data (feasibility study) provided by customers in relation to market conditions, we develop a thorough business case study/plan, which may include a marketing strategy and financial plan.
Project Co-ordination
General project management based on the products and services provided through our software. These comprise of developing a project schedule, work break down structures and project scope documents.
Operational Management
We provide consultancy and advice on operational management that teaches you to manage your calling card and enterprise business.